Policies

Course Requirements
To complete your course and receive credit, you must review all of the course content and complete the chapter quizzes.

Access to Course
All courses must be completed within six months from date of enrollment.

Course Completion
At the end of the course, you are able to print a copy of your completion certificate. You will need to keep the completion certificate in your files for license renewal purposes.

The Texas Department of Savings and Mortgage Lending require schools to submit a roster 2 weeks after the course is completed for CE hours. The Texas Department of Savings and Mortgage Lending require the licensee to retain copies of the course completion certificate for renewal purposes. The Texas Department of Savings and Mortgage Lending require this documentation to verify compliance with the education requirements. The original course certificates you receive upon completion of a course should be maintained by you and submitted to the Texas Department of Savings and Mortgage Lending at licensee renewal to verify compliance with the education requirements. Failure to prove completion of the requisite education could result in a fine, suspension, or revocation of a license.

Please remember to fill out the Texas Department of Savings and Mortgage Lending Student Survey and fax it to the number provided on the form. The Texas Department of Savings and Mortgage Lending require this documentation to verify compliance with the education requirements. The original course certificates you receive upon completion of a course should be maintained by you and submitted to the Texas Department of Savings and Mortgage Lending at licensee renewal. Failure to prove completion of the requisite education could result in a fine, suspension, or revocation of a license.

Refunds
Atlantic American Financial students who purchase an online class may request a refund within 5 calendar days after the date of enrollment and as long as the course has not been completed. To request a refund, contact our online training partner Hondros Learning at support@fastclass.com or 1-866-455-3278 Monday through Friday 9:00am - 7:00pm ET, Saturday 10:00am - 3:00pm ET, Closed Sunday.